Support+&+Infrastructure

 Establishing **and Maintaining Inventory**
During the initial setup of the iPad, each one is given a name (we started our series with FAIPAD001). After initial setup, device information (Model Number, Software Version, HDD Space, Serial Number, MAC Address) is taken and recorded.

 The device name is then marked on the iPad case and engraved on the iPad’s back cover. Any time the iPad is taken out, the device name, student name, and time of issuing is recorded on a sign out sheet.
 * Wireless Configuration **

All the iPads on campus are assigned to a separate Wireless Local Area Network (WLAN). The WLAN is configured to use L2/MAC access control, so that only the iPads and other pre-approved devices can connect to it. This is accomplished using a Ruckus ZoneDirector.

= Charging = To charge the iPads, we use a Minuteman 7-Outlet Surge Suppressor. The power strip comes with a Lifetime Limited Warranty and a $75,000 connected equipment warranty protection. Due to the layout and spacing we are able to utilize all 7 outlets.

= Creating a Local Public Storage Solution = With applications like Pages, Numbers, Keynote, and the DocstoGo suite, a public storage space was needed. One storage solution that was a common ground to the document creating apps along with GoodReader was a WebDAV share. We first created a public share point on our Mac OS X Server. Next we created an intranet webpage and activated the WebDAV client for the site. Then we linked that public share point to the site’s web folder. After entering the WebDAV information into the apps we are able to import/export documents to the public storage space.